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Collections Agent
City: Irvine
State: CA
Company: Smile Brands Inc.
REQ ID: 11-2200
Conduct inbound and outbound collections calls on past due dental A/R.
Ability to analyze payment and treatment transaction logs.
Secure payment arrangements on monies owed.
Maintain accurate records with the collections systems(s).
Interact with collections team and field staff on recovery payments and efforts.
Requirements
High school diploma required.
Understanding of FDCPA guidelines.
Produce high volume of outbound collection calls.
Knowledge of dental terminology a plus; office experience required.
Strong verbal and written communication skills required.
REQ ID: 11-2200
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About this field
With over 300 offices in 17 states, Smile Brands Inc. is a dynamic, growing company and the largest provider of dental support services in the United States. We provide business support services, non-clinical personnel, facilities and equipment to our affiliated dental groups. Through 3 unique and strong brands, Bright Now Dental!, Monarch Dental and Castle Dental, affiliated dental offices deliver general, specialty and cosmetic care to more than a quarter of a million patients each year. Affiliated dental offices benefit from business expertise and economies of scale that help them operate efficiently and control costs. As a result, affiliates can deliver care to under-served markets, reaching thousands of patients who might otherwise not receive treatment. To make it all work, we hire talented, caring teams of professionals to handle the business functions of the dental practice at our Corporate Business Support office. We provide accounting, marketing, human resources, information technology, equipment procurement/maintenance and other critical centralized services, so affiliated dental staff can focus on caring for patients.
At Smile Brands Inc. we are fully committed to providing every possible resource to help our team of professionls get the job done. We are equally committed to providing a valuable service within our communities and are looking for like-minded Corporate professionals who are interested in growing with us. If you are seeking an opportunity that includes a competitive compensation and benefits package, consider joining our team!