Career Opportunity

With close to 400 offices in 18 states, Smile Brands Inc. is a dynamic, growing company and the largest provider of dental support services in the United States. We provide business support services, non-clinical personnel, facilities and equipment to our affiliated dental groups. Through 3 unique and strong brands, Bright Now! Dental, Monarch Dental and Castle Dental, our affiliated dental offices deliver general, specialty and cosmetic care to more than a quarter of a million patients each year. Affiliated dental offices benefit from business expertise and economies of scale that help them operate efficiently and control costs. As a result, the staff and dental professionals of our affiliated offices can deliver care to under-served markets, reaching thousands of patients who might otherwise not receive treatment. To make it all work, we hire talented, caring teams of professionals at our Corporate Business Support office to handle the non-clinical business functions of the affiliated dental offices. We provide accounting, marketing, human resources, information technology, equipment procurement/maintenance and other critical centralized services, so the staff at our affiliated dental offices can focus on caring for patients.

At Smile Brands Inc. we are fully committed to providing every possible resource to help our team of professionals get the job done. We are equally committed to providing a valuable service within our communities and are looking for like-minded Treatment Counselors who are interested in growing with us. If you are seeking Counselor Jobs that include a competitive compensation and benefits package, consider joining our team!
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Treatment Counselor

Smile Brands Inc.
City: Fort Collins
State: CO
REQ ID: 14-0981


Under general supervision, the Treatment Counselor is the patient’s link between the provider and the method of paying for treatment. In this position, the doctor prescribed treatment needs are presented to the patient and financial arrangements are made. The Treatment Counselor is responsible for all aspects of the financial arrangements including the calculation of treatment amounts, confirmation and estimates of insurance benefits, and the follow-up of incomplete treatment plans to provide new sources of income to the practice.

  • Reviews patient chart described by the doctor and explains the treatment plan to patient.
  • Works with the patient’s needs to offer various financial planning options, such as: Care Credit,
  • In-House and any other financial options available.
  • Verify insurance options and limitations to determine the best possible financial options for patient.
  • Describe to the patient the financial breakdown of the treatment plan.
  • Input patient information along with notes into the dental system currently in use.
  • May handle financial dental treatment agreements with patients.
  • May chart the treatment for the doctor.
  • May assist the Office Manager with special projects or other responsibilities.
  • Assist Patient Administrator in answering phones, scheduling appointments and collect fees.
  • Understand all insurance referral guidelines and adhere to them as necessary.
  • Assists with other tasks as needed.


  • Must have at least 2-3 years Dental front office experience
  • Strong knowledge of Billing and Treatment Case Presentation
  • Bilingual (Spanish) a plus.
  • Ability to multi-task
  • Orthodontist, Oral Surgery, Endodontist, Pediatric Dentistry experience
  • HMO knowledge
  • Good communication skills (written and verbal)
  • Strong customer service ethic.
  • Able to work evening hours and weekends.
  • Computer knowledge (Word, Excel and QSI software is a plus)
  • Goal oriented

A comprehensive benefits package is offered, which includes: Medical, Vision, Life Insurance and 401K. Equal Opportunity Employer.

Apply Now
REQ ID: 14-0981

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